- Job date: Sun, 18 Oct 2020 03:33:41 GMT
- Expected salary: $56055 – 59000 per year
- Job title: Academic Counselor, Student Support and Advising Center – North Shore Community College
- Company: North Shore Community College
- Location: Danvers, MA
Danvers Campus (travel to Lynn Campus as needed)
Primary work schedule: Monday through Friday 8:00 am-4:00 pm
Occasional evening and weekend hours.
MCCC Unit Position, Grade 5
This position provides equitable (e.g., developmental and appreciative, based on student and situation) advising to new, returning and transfer students to integrate their academic, personal, career and educational goals. This role is part of the Student Support and Advising Center services offered on each campus. The position requires in depth knowledge of College’s academic program and policy information to advise students as needed. Works one-on-one, group advising sessions and virtual registration events for general, high-risk and opportunity populations. The incumbent is responsible for assigned hours in the Student Support and Advising Centers, other locations (on and off NSCC sites) and while working in a virtual environment.
DUTIES & RESPONSIBILITIES: * Provide equitable (e.g., developmental and appreciative, based on student and situation) advising to an assigned cohort of new and returning students; assist students in integrating their personal, career, and educational goals
- Assist students with program selection. understanding the curriculum and helping students make academic decisions that lead to the most efficient and effective path to completion for each particular student.
- Analyze and interpret student data and placement test results; advise students about degree requirements, appropriate academic course loads, and course selection.
- Conduct outreach activities (e.g., online chat, text, phone calls, email, and meetings) to assigned cohort at prescribed milestones during each semester.
- Conduct advising and retention activities using EAB Navigate.
- Participate in Live Chat for the Student Support and Advising Center.
- Provide regular enrollment and retention updates to Director of Student Support and Advising.
- Provide advising and support to students seeking to transfer to another institution.
- Refer students, as necessary, to other College offices and other support services such as Tutoring, Accessibility Services, and TRiO/SSS and follow up on participation with services
- Utilize retention/enrollment reports to identify students who are nearing completion or who need additional support and advisement to ensure they stay on track. Provide intrusive advising interventions for students.
- Participate in College programs for professional development and advisor training.
- Commute to either campus for meetings, programs, and events as needed.
- Present New Student Registration program to large groups of incoming students
- Assist with group advising sessions for new and transfer students.
- Maintain and track general student records in Banner Student Information System as well as specific departmental tracking tools and other systems being utilized by the College.
- Participate in College events, including and not limited to: open houses, information sessions, registration events, and commencement.
- Work with Student Support and Advising Center colleagues to maintain daily operation of the Student Support and Advising Center and keep advisor resources current.
- Work as a liaison between assigned academic department and the Student Support and Advising Center to increase inter-departmental knowledge and strengthen student support. Attend monthly Division Meetings for assigned academic department.
- Facilitate student success and academic support workshops for students.
- Be innovative with technology, to include the needed skills and level of comfort needed to effectively advise and help students using ZOOM and GoogleMeet as needed.
- Serve on college committees and teams.
- Perform other duties as assigned.
SUPERVISION RECEIVED: Reports to the Director of Student Support and Advising
- Master’s degree in Education, Counseling, Psychology or closely related field; with three (3) years experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience.
- Excellent verbal and written communication skills.
- Must have the ability to work some evening and Saturday hours.
- Ability to work effectively within a fast-paced, rapidly growing, intense, and multifunctional office environment.
- Strong interpersonal skills.
- Strong presentation/instructional skills
- Strong organizational and analytical skills.
- Working knowledge of Student Informational Systems desired. Knowledge of Banner preferred
- Working knowledge of an academic planning software product, EAB Navigate preferred.
- Ability to commute to any NSCC campus for meetings, programs and events.
- Successful experience interacting with culturally diverse populations.
- Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment.
SALARY: Anticipated starting salary is $56,055.00- $59,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.
Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click for a highlight of these benefits.
STARTING DATE: ASAP
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.
Submit cover letter and resume no later than November 15, 2020. Applicants selected for an interview will need to provide unofficial transcripts or foreign degree evaluations and the name, address, email and telephone number of at least three current professional references to Human Resources before the interview takes place.