CLUBHOUSE GAME ROOM ATTENDANT in Ardmore, OK from City of Ardmore, US

The Clubhouse Game Room Attendant, employed by Ardmore Parks and Recreation, is responsible for delivering excellence customer service by greeting guests and addressing their needs. This new Family Entertainment Center has party rooms/treehouses, arcade area with plush, full commercial kitchen, soft play area, inside and outside dining area, miniature golf, go karts, Water Wars, zip line, challenge course and area for seasonal ice rink.

Duties

• Greet customers and provide friendly service
• Demonstrate use of games and/or merchandise
• Keep redemption area stocked and clean; hand out prizes
• Maintain knowledge of current sales and promotions
• Perform tasks such as opening and closing cash registers, counting money, coupons and vouchers, and balancing cash drawers
• Clean games, shelves, floor, counters, and tables
• Resolve guest complaints in a timely, professional manner
• Maintain game area; ensure games are working properly and make minor repairs to games
• Respond quickly, efficiently, and professionally to any emergency situations; complete necessary paperwork and notify manager on duty
• Enforce all rules and regulations promptly and professionally; notify the appropriate professional on duty staff member of inappropriate behavior of facility users
• Provide excellent customer experience through strong customer skills
• Maintain a safe, clean, and secure environment for all guests and staff
• All other duties as assigned.

Qualifications

Education and Experience:

• High school diploma or GED desirable
• Experience in customer service a plus

Certificates and Licenses:

• Valid Driver’s License
• CPR certified

Knowledge and Skills:

• Ability to multi-task in a fast-paced environment
• Possess excellent customer service and strong communication skills
• Ability to enthusiastically interact with others
• Must be professional internally and externally, energetic, self-motivated, and motivational with a positive attitude
• Must display adaptability, flexibility, and general enthusiasm for The Clubhouse

Applicant must be able to work one of the shifts listed below:
Monday through Thursday
Friday through Sunday
each shift has the option to work morning/afternoon or late afternoon/evening

THIS JOB HAS A SEASONAL, WEATHER RELATED COMPONENT. THIS COULD IMPACT THE HOURS THE FACILITY IS FULLY OPERATIONAL; THEREFORE, IMPACTING THE NUMBER OF STAFF EMPLOYED AT ANY GIVEN TIME.