- Job date: Sun, 23 Aug 2020 05:34:58 GMT
- Expected salary: $16.35 – 17.5 per hour
- Job title: Counselor II, (Case Manager, Child and Family)
- Company: Cascadia
- Location: Portland, OR
The Counselor II, Case Manager works as a member of the child, family and adult outpatient team to provide skills training, case management, and coordination within the outpatient setting, while supporting a Trauma Informed Care environment. With the high prevalence of trauma among individuals receiving mental health services, it is required the Counselor II understand the effects of trauma on health, coping, and other aspects of the lives of those we serve. The primary focus will be on child, adolescent, and family work, however, some focus on adult populations may be included. The Counselor II assess clients for risk, mental health and chemical dependency diagnoses, and treatment readiness. Clinicians provide therapeutic mental health and addictions treatment to clients, and complete client assessments. The Counselor II develops or assists in the development of treatment plans tailored to each client’s needs. The clinician maintains documentation associated with client contacts, consultation, and treatment strategies, tracking for referents, etc. The Counselor II works with others both inside and outside of Cascadia to assure that assigned clients are receiving the best possible treatment, with particular focus on transitioning clients to the adult systems of care or the community for most appropriate treatment.
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.
- Complete and implement mental health assessments and other assessments as clinically indicated.
- Integrate best practices into the day-to-day operations, including Trauma Informed Care and Motivational Interviewing.
- Demonstrate working knowledge of accepted treatment practice along with the ability to implement and evaluate the effectiveness of treatment plans and recommend alternate strategies as necessary, with a review at minimum every 30 days or as clinically indicated.
- Provide advocacy and case management services for clients including assisting to secure housing, medical, and emergency services.
- Provide community-based services to clients’ residence and natural environment when clinically possible and appropriate to include educational settings.
- Coach clients in setting their own goals and identifying realistic steps towards achieving these goals.
- Assist families in developing and accessing natural community supports.
- Provide crisis intervention services in order to minimize or eliminate periods of crisis and acute care utilization.
- Work directly with clients if hospitalized and actively collaborate with hospital personnel to plan for discharge.
- Provide family, individual and group therapy.
- Perform intake assessments for new clients and complete enrollment paperwork.
- Coordinate with site medical services to assist client with accessing medication services.
- Provide Trauma Informed Services and demonstrate a solid understanding of how generational trauma impacts children and families of different backgrounds.
- Provide coverage for intake clinic as scheduled.
- Act as clinician of the day (COD) as scheduled.
- May serve as lead person responsible for contacting the Administrator On-Call for clinical decisions and direction and providing leadership for decisions that are needed throughout a shift
- Provide input on all relevant documentation and procedural requirements.
- Coordinate with team members and support staff regarding client concerns, building/program needs, and any issues relevant to ensure the smooth operation of the program.
- Adhere to generally accepted treatment standards, departmental rules, company policies and terms and conditions of contracts or grants.
- Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
- Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Maintain accurate and up-to-date documentation associated with billing, assessment, treatment, client’s progress and other activities, as required.
- Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for clients and staff.
- Demonstrate responsibility for safety of consumers, staff and property; possess familiarity with fire regulations and evacuation procedures.
- Adhere to mandatory abuse reporting laws and HIPAA requirements.
- Complete annual employee training requirements on a timely basis per agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
- Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
- May be required to work a double shift if the need arises, due to the staffing requirements within each program.
- Perform other duties as assigned.
- A Bachelor’s degree in a behavioral science field from an accredited college or university or three years of full time professional experience working with adults with severe and persistent mental illness. Must demonstrate the competencies to become credentialed as a Qualified Mental Health Associate (QMHA), as outlined in the Oregon Administrative Rules (OAR).
- Note: All QMHA qualified positions in the state of Oregon will need to be filled by incumbents who are officially certified or who meet eligibility qualifications to register with MHACBO as a QMHA. If you are not currently registered, you will need to be registered if you become employed with Cascadia. For more details on QMHA certification and registration, contact
- Clinical experience providing inpatient or outpatient services with child and family clientele is preferred.
- Understand recovery model, motivational interviewing, illness management and recovery
- Ability to commute to locations out in the community in a timely fashion in order to meet required appointments and offsite meetings
- Thorough knowledge of evidence-based practices, and strength-based case management philosophies and strategies
- A high degree of cultural competence, particularly in relation to Latino, LBGTQ, African American, refugee and immigrant communities)
- Bilingual ability is preferred.
- Knowledge and understanding of child developmental milestones and familiarity with engagement strategies in working with both parents and care givers
- Operate computer hardware and software at a level needed to effectively perform job functions
- Enter and retrieve data
- Prepare reports
- The incumbent must possess a valid driver’s license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course
Activities and structure support community integration assisting clients in continued growth for successful independent living. Employee must have the ability to assist clients to participate in a variety of activities, events, and excursions involving skills building and community integration. The Counselor II must be approved to provide transportation as they may need to use agency vehicles in order to support client access to the community. Employee must have the ability to assist the team in providing safety to all clients and staff in potentially volatile situations..
- Occasionally stooping, lifting 20 to 50 lbs, climbing (stairs), crouching, reaching and running
- Regular sitting, Standing, walking, and Keyboarding
- Constant visual and auditory
Cascadia is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at (503) 963-7654 or
These positions are represented by a labor union