- Job date: Thu, 14 Jan 2021 23:13:49 GMT
- Expected salary: $20.8 – 22.6 per hour
- Job title: Employment Counselor (Adult Programs)
- Company: Central Oregon Intergovernmental Council
- Location: Bend, OR
Responsible for providing information on integrated services of various COIC and partner programs. Perform assessment functions and help determine customer needs. Work closely with employers, as well as community and workforce partners to determine customer needs and connect available training and related supportive resources to meet those needs. Determine when to employ COIC employment and training resources to meet identified needs, per current policy and processes. Responsible for case management focused on increasing customers’ employment and earnings and decreasing reliance on public assistance. May manage partner programs, conduct workshops, participate in outreach efforts to promote programs to businesses and job seekers, share front desk coverage in WorkSource centers and other program projects as assigned. May manage partner programs, conduct workshops, participate in outreach efforts to promote programs to businesses and job seekers, share front desk coverage in WorkSource centers and other program projects as assigned.
FUNCTIONS, DUTIES AND RESPONSIBILITIES
The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities.
- Interview customers and assesse the need for services beyond information and self-help in the “WorkSource One-Stop” system. Determine what, if any, intensive/training services would be necessary as part of an initial case plan or service strategy, including appropriate use of resources in support of plans and strategies;
- Facilitate career exploration based on aptitude/interest evaluations;
- Assist customers with Common Registration & Resource Room activities. Duties may include Welcome functions, Resource Room assistance with ISR and iMS, job referrals, and “One: One Debriefs” per WorkSource Operational Standards;
- Provides ongoing, intensive case management focused on the achievement of specific, individualized employment and training goals of participants. This includes regular updates of participant progress in online data management system;
- Depending on the program, may involve intensive regular, sometimes daily contact with clients to ensure their success;
- Meet with clients individually to assist with goal-setting, resume-preparation, etc.;
- Work with local employers to develop suitable work experience, On-The-Job Training opportunities, other work-related training opportunities, and placements;
- Provide related job coaching and on-the-job problem solving;
- Maintain relationship with each participant’s site training supervisor to facilitate effective work-related problem solving;
- Work closely with community partners to ensure good communication and efficient integration among all organizations/agencies from which the customer is receiving services;
- Promote a positive image of COIC and its programs;
- Track and enter client-related data (possibly including attendance/participation data) into online client database system on a regularly established basis according to client funding source. Narrate all client interactions completely and appropriately;
- May conduct job search, work-readiness, and computer classes. May administer and score assessment instruments.
- May develop/update curriculum and workshop materials and teach workshops;
- May manage and promote partner programs.
KNOWEDGE, SKILLS AND ABILITIES
- Must have good public speaking and public relation skills;
- Effective use of oral and written communication skills;
- Must have demonstrated the ability to work positively and encourage success with high-risk target population and poorly functioning families;
- Knowledge of the Central Oregon labor market, the public/private business sectors, and local community resources;
- Ability to prepare clear, concise reports;
Proficient in use of Excel, Word and MS Office Suite and virtual meeting platforms such as, Skype and Zoom; * Attention to detail is critical;
- Must maintain client and agency confidentiality;
- Valid driver’s license and access to private vehicle or equivalent means of transportation;
- Must pass a criminal background and driving background check;
- Bilingual skills desired;
- Must have the ability to work independently and effectively without close supervision as well as within a team environment;
- Utilize effective time management and organizational skills.
Bachelor’s degree in related field or the equivalent combination of education and experience in related
field may be substituted.