- Job date: Fri, 23 Apr 2021 03:10:48 GMT
- Expected salary: $44.71 – 67.09 per hour
- Job title: Information Technology Analyst (Strategic Advisor 2) Long-Term Temporary
- Company: City of Seattle
- Location: Seattle, WA
Seattle Public Utilities (SPU) Corporate Performance Division is recruiting for an Information Technology Analyst with strong teaming skills to work on technology projects in a portfolio of implementations, upgrades, and enhancements of systems and applications directly supporting the delivery of essential utility services. Projects may also be driven by a need to comply with state and federal regulatory mandates.
The Corporate Performance Division provides an essential service to SPU Lines of Business through various IT support functions. The Information Technology Analyst will support project and portfolio management for SPU’s Water, Drainage and Wastewater, and Solid Waste Lines of Business as well as the Project Delivery Branch technology portfolios.
This Long-Term Temporary assignment is currently approved for 35 months from the date of hire and include Medical, Dental and Vision benefits as well as paid vacation, sick leave, and holidays.
About Seattle Public Utilities: Seattle Public Utilities (SPU) is a Community Centered Utility working to make Seattle the best place to live for everyone. We deliver high quality, vital services, across three major lines of business: providing water, solid waste, drainage and wastewater services for Seattle residents and businesses. In addition, SPU provides drinking water for 1.4 million regional customers in Seattle and other municipalities. Our customers depend on us to deliver high quality, reliable, and cost-conscious utility services and to achieve the highest benefits possible for every investment we make.
SPU commits to and as core principles that guide our work. We support and hold ourselves accountable to this commitment by eliminating barriers to access and providing employees with equitable opportunities for professional growth and advancement.
- The Information Technology Analyst will be responsible for requirements elicitation, analysis, documentation, business process and workflow mapping, test plan development and execution and end-user training and documentation.
- They will identify and recommend solutions to operational problems and needs by facilitating business process re-engineering. Recommendations may include implementation of new applications or systems, enhancing existing systems and services and more.
- They will gather and evaluate information from a variety of sources. These may include: interpreting high-level information; abstracting from low-level information to a more general understanding; and evaluating user requests to perceive the underlying needs of the business. They will use this to develop, recommend, document, and maintain specific, traceable business requirements and user stories. They will ensure that business needs are fully addressed.
- The Analyst will work closely with team members from subject matter experts, project managers, sponsors, and City Executives to develop necessary programs in support of strategic initiatives.
- They will contribute to the continuous improvement of organizational processes and tools to make us leaner and more productive as a team.
- The Analyst will adhere to Citywide and SPU governance processes and standards throughout the project lifecycle.
You will be successful in this position if you possess:
Minimum of 5 years’ (8 preferred) experience business analysis activities related to the documentation of requirements or user stories in a complex technology project setting.
BA or advanced degree relevant to Management Information Systems, Systems Development, or (or related field).
NOTE: Equivalent combinations of education/experience/training experience will be considered for the required qualifications.
The ideal candidate will have some of the following qualifications and a strong desire to learn the other qualifications:
SPU recognizes that not every candidate will have all of the following desired qualifications and that many skills are learned on the job.
- Experience writing request for proposal (RFPs) and working with third party vendors in the acquisition or development of technology solutions.
- Experience employing organizational change management practices within technology implementation projects.
- Experience with a variety of life cycle methodologies (Waterfall, Agile, etc.) preferred.
- Excellent written and oral communications skills and the ability to communicate effectively with technical teams, executives, business teams and external agencies.
- Excellent skills and ability to influence stakeholders, and drive decisions to closure; adept at moving executive and senior management to action.
- Strong analytical and critical thinking skills.
- Process oriented with strong attention to detail.
- Proficiency using Visio, SharePoint, and Office products.
- Demonstrated success working in a matrix reporting structure.
A Current Resume and Cover Letter describing your skills and experience, in relation to this position are required as part of your application package. In addition, candidates are also required to submit a fully complete SPU’s on-line application. An incomplete application package may not be considered.
Special Conditions: Due to COVID 19, this position will work remotely until a safe return to the downtown Seattle office is permitted.
At Seattle Public Utilities, our job is to protect the area’s quality of life. We pledge to meet community and environmental needs by:
- Maintaining some of the nation’s best drinking water
- Preventing sewer backups, flooding, and landslides
- Helping Seattle residents and businesses be recycling leaders
- Protecting local waterways and the Sound from sewage overflows and polluted stormwater runoff.
We do this while always keeping in mind that we need to spend customers’ money wisely.
We are also making sure that as Seattle grows, it’s even better for future generations. A place where:
- Less garbage is shipped to the landfill
- The drinking water is protected
- Utility infrastructure is well-built and maintained
And where salmon thrive in healthy waterways.
Seattle is known as a progressive leader in technology, innovation, and the environment.
As an employer, the City of Seattle is a leading local government in environmental stewardship, green building and social justice, making our City what it is today and shaping our future. Our employees play an important role in making this possible.
Learn more about at