- Job date: Sun, 02 May 2021 06:56:42 GMT
- Expected salary: $26540.54 per year
- Job title: PERSONNEL TECHNICIAN II – ONLINE – 60004952 1
- Company: State of Florida
- Location: Tallahassee, FL
Agency: Children and Families
Working Title: PERSONNEL TECHNICIAN II – ONLINE – 60004952 1
Position Number: 60004952
Posting Closing Date: 05/14/2021
Personnel Technician II
Department of Children and Families
Current employees will be compensated in accordance with the DCF salary policy.
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit .
How a Personnel Technician II Will Make a Difference:
This positon applies Human Resources’ Guiding Principles of Excellent service delivery and support to our customers; Enabling our employees to help the vulnerable; Empowering HR to be more innovative; Bringing organization and standardization to the entire Department.
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- No state income tax for residents of Florida;
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions
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- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a more complete list of benefits, visit .
- Process routine actions/reports such as ticket creation from requests received via email inboxes, preparation of wage statements, responds to employment verifications, processing of weekly reports/backend processing of employee data within the appropriate personnel system(s) and maintenance of the tracking logs.
- Assist with conducting audits on a scheduled basis for data validation in the appropriate personnel systems in regards to telework, overlap status, additional employment outside of state government, exemption from public records, etc.
- Answer incoming phones calls and provide general information/technical assistance to customers concerning various functional areas of HR and/or transfers/escalates to appropriate COE/individual. Creates/updates tickets in tracking database to document requests/phone calls received and resolution/escalation of request/call.
- Perform other related duties as required.
Knowledge, Skills, and Abilities:
Knowledge of Basic principles of human resources management; Knowledge of effective communication techniques; Ability to research and analyze issues; Ability to utilize problem-solving techniques and make independent decisions in accordance with documented processes; Ability to work independently; Ability to understand and apply applicable rules, regulations, policies and procedures relating to program functions; Ability to recognize and satisfy customer needs; and Ability to organize work assignments.
- One year of experience working in a Human Resources Office for the State of Florida.
- Experience interpreting and/or administering Florida Statues, policies or procedures as it pertains to Human Resources.
- One year of experience working in the People First System.
- One year of customer service experience working in an office environment.
Candidate Profile (application) must be completed in its entirety.
- When applying, attach required education, certification, or licensure.
- Include supervisor names and phone numbers for all periods of employment.
- Account for and explain any gaps in employment so that the hiring process is not delayed.
- Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
- It is unacceptable to use the statement “See Resume” in place of entering work history.
- If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
- This position will require night, weekend, and holiday work; including working on scheduled off duty days and various shifts. This position has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
- The incumbent in this position will work with residents who have been charged with felony offenses and may have psychiatric disorders.
- If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
- The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
- SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website:
We hire only U.S. citizens and lawfully authorized alien workers.
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.