- Job date: Fri, 18 Sep 2020 01:23:00 GMT
- Expected salary: $45749 – 49000 per year
- Job title: STEM Pathway Navigator (Grant Funded) – North Shore Community College
- Company: North Shore Community College
- Location: Lynn, MA
Work Schedule: Mon-Fri, 9:00 to 5:00, may require occasional evenings and weekends
Benefited position, Grant-funded
MCCC Unit Professional position, (Enrollment Counselor) Grade 3
The STEM Pathway Navigator connects incoming and continuing students with essential resources such as academic advisors, peer tutoring, financial literacy tools including financial aid resources, career services, counseling, disability services, faculty advising, student life activities and transportation as well as help students access student portals, learning management systems and degree planning, career exploration and other learning tools. The STEM Pathway navigator serves as the first point of contact for incoming students conducting career and skills assessments and providing advice on Guided Pathway selection. The STEM Pathway Navigator also helps the student in the through line by helping students connect to the services they need to persist, graduate, and transfer. The STEM Navigator also assists with STEM Pathway orientations and develops and implement events and workshops for first year students geared for student success.
The STEM Navigator works daily with students helping them acclimate to the college culture and assess and triage student enrollment issues and barriers to entry. They interact with student’s families and NSCC faculty and staff both in person, online, and over the telephone.
DUTIES AND RESPONSIBILITIES: * Provide support to incoming (new) students at the Student Success Center and in a virtual environment (Zoom, chat, etc.)
- Onboard incoming students at the point of Admission, discuss Guided Pathway options, and assist with EAB Navigate access
- Ensure students are aware of and utilize the career exploration, degree planning, intake survey, and communication tools
- Ensure students are aware of and utilize support services provided at the Student Success Center and other locations within the college
- Participate in the planning, delivery, and evaluation of services to students
- Provide referrals to the STEM academic advisor, Coordinator of Experiential Education and Internships and other college offices and outside services and resources as needed.
- Assist students with lower level issues related to registering for classes, adding/dropping courses, use of Campus Pipeline, Navigate, Blackboard and other tools
- Assist with the assessment, registration, and orientation process for incoming students
- Able to assist all in-coming students but will be assigned to as a member of a “Care Team” for a cohort of students as identified by academic pathway
- Identify when to refer higher level issues to an appropriate staff person and follow through by making an appointment for the student and following up to ensure that the issue has been satisfactorily resolved
- Keep abreast and knowledgeable of Pathway specific curriculum changes as well as service learning opportunities, internships, scholarships, and transfer agreements.
- Assist ongoing students with services that they need to graduate and transfer.
- Serve as advisor of the STEM Club.
- Performs other related duties as assigned.
- Bachelor’s degree in related field with two (2) years’ experience and/or training involving college enrollment, student support services, financial aid, or customer service; or an equivalent combination of education, training, and experience.
- Familiarity with college student support resources, preferably in a community college setting
- Familiarity with college and external career resources and regional labor market
- Demonstrated commitment to student success
- Experience or familiarity with student systems preferred.
- Strong communication skills, both written and verbal and excellent interpersonal skills
- Demonstrated sensitivity towards and passion and commitment to working with students and staff of diverse socioeconomic, cultural, and ethnic backgrounds, different levels of academic preparation, or/and varying physical and learning abilities-prior experience preferred
- Must be comfortable serving the public face to face or remotely using technology and able to work effectively both independently and in a fast-paced, high-traffic environment
- Bilingual in Spanish preferred
- Nationally recognized Financial Literacy Certification preferred
- Successful experience interacting with culturally diverse populations.
- Strong organizational and analytical skills.
- Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment.
SALARY RANGE: Anticipated starting salary range is $45,749.00-$49,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.
Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click for a highlight of these benefits.
STARTING DATE: ASAP
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.
Submit cover letter and resume no later than October 11, 2020. Applicants selected for an interview will need to provide unofficial transcripts or foreign degree evaluations and the name, address, email and telephone number of at least three current professional references to Human Resources before the interview takes place.